3.4
(106)
3.4
(106)
•
#20 on "The 20 best sushi restaurants and sushi bars in Utrecht"Sushi restaurant
Health food restaurant
Restaurant
Website
Phone
+31 30 633 6475
Hours
SuSunday: 2:00 PM–9:00 PM
MoMonday: 2:00 PM–9:00 PM
TuTuesday: 2:00 PM–9:00 PM
WeWednesday: 2:00 PM–9:00 PM
ThThursday: 2:00 PM–9:00 PM
FrFriday: 2:00 PM–9:00 PM
SaSaturday: 2:00 PM–9:00 PM
Nachtegaalstraat 9, 3581 AA Utrecht, Netherlands
Sunday: 2–9PM
SuMoTuWeThFrSaShow times
SuSunday: 2:00 PM–9:00 PM
MoMonday: 2:00 PM–9:00 PM
TuTuesday: 2:00 PM–9:00 PM
WeWednesday: 2:00 PM–9:00 PM
ThThursday: 2:00 PM–9:00 PM
FrFriday: 2:00 PM–9:00 PM
SaSaturday: 2:00 PM–9:00 PM
Hide times
+31 30 633 6475
About
The sushi restaurant Torii Sushi is located in the city of Utrecht. This place offers you the possibility to order or pick up your sushi meal. You can also visit this restaurant for a quick bite.
Why you should go
- Enjoy delicious sushi and poke bowls with fresh ingredients
- Experience fast delivery service
- Good price-quality ratio for a satisfying meal
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Menu and popular items
Highlighted reviews
Slide 1 of 3
The sushi is tasty, with fresh ingredients and good sizes per piece. We want quality food, that's why we order here while somewhere else is cheaper. I am very surprised the rating went down. The service is still great, they are fast and friendly. My bf and I worked a lot in hospitality and have ate a lot of sushi in our lives. In Utrecht we always order here in the last 3 years. There are also good options for vegetarian.
Voor het eerst hier besteld, normaliter bestel/eet ik sushi elders. Dit is oprecht geen aanrader, de sushi valt compleet uit elkaar (zie foto) en smaakt helaas niet zoals het zou moeten.(Translated by Google)Ordered here for the first time, normally I order/eat sushi elsewhere. This is honestly not recommended, the sushi falls completely apart (see photo) and unfortunately does not taste as it should.
They do not provide any update on the delivery and in the app its says 20-30 minutes but it taked 1.45 minutes in the normal weather and normal conditions. So if you would like to wait for longer hours please go on with this business.
The sushi is tasty, with fresh ingredients and good sizes per piece. We want quality food, that's why we order here while somewhere else is cheaper. I am very surprised the rating went down. The service is still great, they are fast and friendly. My bf and I worked a lot in hospitality and have ate a lot of sushi in our lives. In Utrecht we always order here in the last 3 years. There are also good options for vegetarian.
Voor het eerst hier besteld, normaliter bestel/eet ik sushi elders. Dit is oprecht geen aanrader, de sushi valt compleet uit elkaar (zie foto) en smaakt helaas niet zoals het zou moeten.(Translated by Google)Ordered here for the first time, normally I order/eat sushi elsewhere. This is honestly not recommended, the sushi falls completely apart (see photo) and unfortunately does not taste as it should.
They do not provide any update on the delivery and in the app its says 20-30 minutes but it taked 1.45 minutes in the normal weather and normal conditions. So if you would like to wait for longer hours please go on with this business.
Know before you go
- Order well in advance to account for potential delays in delivery
- Double-check your order upon arrival to ensure all items are included
- Consider calling directly if facing issues with online platforms for better customer service assistance
Reviews
Torii Sushi in Utrecht has received mixed reviews, with some customers praising the freshness and quality of the sushi and poke bowls, highlighting fast delivery and good price-quality ratio. However, there are complaints about disorganized service, long delivery times, missing items in orders, and difficulties in getting refunds for undelivered food. Despite these issues, loyal customers appreciate the tasty sushi options available at Torii Sushi.
Review score
3.4
out of 5
106 reviews
From Google
5 stars
57
4 stars
5
3 stars
5
2 stars
5
1 star
34
The sushi is tasty, with fresh ingredients and good sizes per piece. We want quality food, that's why we order here while somewhere else is cheaper. I am very surprised the rating went down. The service is still great, they are fast and friendly. My bf and I worked a lot in hospitality and have ate a lot of sushi in our lives. In Utrecht we always order here in the last 3 years. There are also good options for vegetarian.
Voor het eerst hier besteld, normaliter bestel/eet ik sushi elders. Dit is oprecht geen aanrader, de sushi valt compleet uit elkaar (zie foto) en smaakt helaas niet zoals het zou moeten.(Translated by Google)Ordered here for the first time, normally I order/eat sushi elsewhere. This is honestly not recommended, the sushi falls completely apart (see photo) and unfortunately does not taste as it should.
They do not provide any update on the delivery and in the app its says 20-30 minutes but it taked 1.45 minutes in the normal weather and normal conditions. So if you would like to wait for longer hours please go on with this business.
Despite the food being decent, the service is very bad and so disorganized. Two different stores on Uber eats and the two have different pricing, only one is according to the website. Plus on Uber eats and on their own website both stores seem to deliver until 22:30, on Google tho the closing time of the Nachtegaalstraat is until 21:30 on a Sunday, while when you call them up the restaurant claims to close at 21?! The discount codes offered by the restaurant also don’t seem to work on the their own website and unfortunately the employees are mostly lost some even annoyed at what to do in terms of costumer service. My issue was in regard a an issue they had on Uber eats which didn’t allow me to order due to lack of plastic bags?! After the advice that I should order on their website it became about the discount code, then I noticed the price difference on Uber with the two stores, by that I couldn’t order since the website would not allow me bc only the store that’s too far from my house would be open, despite having been given the advice to order from that store. Anyway a mess. So after calling the two different stores like a ping pong a total of 3 times, getting hanged up once and despite my third attempt speaking with someone who seemed much more interested in addressing any of the delivery or discount issues I had, despite being promised to be called back with a solution, that never happened. I spend more time trying to fix the issue with the restaurants then anything. I honestly think that paying an average of 30 euros per meal, while there’s a big chance you will have to to make the effort yourself to have the service slightly consistent or simply delivered is just completely ridiculous, you are not paying to get a service done, you are completely giving your money away. My advice order somewhere else.
5/5Ruben Chocolaad
•
Lekker snel bezorgd en de sushi smaakte supervers ik ga hier zeker vaker bestellen!(Translated by Google)Delivered quickly and the sushi tasted super fresh. I will definitely order here more often!
All Google Maps reviews
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