Posted on:10Aug2024
First, turn on your device and navigate to the settings menu, then select the ‘device reset’ option and choose a reset type, and finally, after selecting reset type, wait for the process to complete.
Are you experiencing problems concerning slow connection or no connection at all with your internet? At times it may be useful to try to restart the box, also called a gateway, since this can help tackle certain issues and speed up the connection again. Resetting your gateway restarts the device and clears its cache, which removes jitters that may have accumulated over time. Here are the details of how you can easily follow the procedure to reboot your AT&T internet gateway:
What You’ll Need:
Step 1: To find your gateway, look for words like ‘gateway,’ ‘portal,’ ‘point of entry’ or ‘entry point.
First, it is necessary to search for the AT&T gateway or modem in the house. This is the box that allows you to join the AT&T network and offers you web within your home. It’s generally found in a communications closet, a basem*nt or another area close to where the Internet enters your home. The gateway that you build will have AT&T on it.
As for the position of your gateway, its appearance and if you have no idea where it is, then the answer is on the sticker that comes on the bottom or at the rear panel of the Wi-Fi router. This should tell you what type of gateway you have and if that does not assist, you should be able to identify it.
Step 2: Cut the Electricity from Your Gateway
So there you are, having identified your AT&T gateway, now you should remove the power cable from the device. Ensure that the power cord is fully disconnected from the electrical outlet as well as from the back end of the gateway.
Tip: In case there is a backup battery connected to the gateway, remove that battery too to ensure there is no connection to any source of energy.
Step 3: Wait 30 seconds So that we can have a clear view of the whole page and not get distracted by the scrolling of the page.
After that, you must wait for at least 30 seconds before moving to the next step, given that your gateway is unplugged. This allows the hardware, the memory and connections within it, to switch off and rest before being called upon again. In other words, it is similar to breaking the cycle when your computer is not running well, and then continuing from a fresh point.
Step 4: Restore the Networking: Remove the Gateway’s Ethernet cable and plug it back in.
After 30+ seconds turn the socket on by plugging the power cord back into the electrical outlet as well as the power port of the AT&T gateway. It is also important that the plugs are fully inserted beyond the edges of the sockets.
also, for the gateways that have backup batteries, plug the battery first before plugging it to a wall outlet power.
Step 5: Wait for Reboot Thank you for reading through the user guide to the last step and I hope this helped in explaining the use of the software as well as helping you in achieving your goal of using the program for your programming needs.
I will take several minutes for your AT&T gateway to reload, to reboot ALL its systems and reestablish connection to the AT&T network. During this rebooting time, the gateway lights will flashing and there maybe a momentary interruption of the WiFi connection. This is normal!
Do not attempt to connect the internet until the light has ceased flashing and the Wi-Fi signal is good and strong. These may take from 2 to 10 minutes, depending on the type of your gateway model or the browser you use. Wait as time as the reboot process to finish and ensure it is fully done.
Step 6: Unplug or turn off all connected devices.
After waiting for the reboot progress of the gateway to finish, attempt to reconnect all devices that can use WiFi such as laptops, tablets, and phones to the home wireless signal. One can use an ethernet cable to directly connect the computer to the gateway to measure the connection speed.
It should be noted after rebooting, your AT&T internet service connection is likely to be enhanced and operates with a better WiFi signal!
Troubleshooting Tips
- If your internet is still slow after rebooting the gateway, then it would probably be a bigger network problem in relation to AT&T services in the area. If there are AT&T outages, you should check the map to see if there are any current issues.
- If you are not having internet connection even after following the above steps, ensure that all cables on the back of the gateway are plugged in properly.
- After rebooting the AT&T gateway, one can try turning off their WiFi routers and devices for a while before turning them on again. This will ensure that everything gets synched back into its respective place.
- If one experiences continuing connection difficulties, a call to AT&T technical support at 800-288-2020 is advised. An option is to explain the reset procedure to you, or set up a technician if that is what is required.
The first solution that can help you to solve the AT&T internet speed issues is rebooting or resetting all your equipment that belongs to AT&T. If one follows this simple process from time to time, especially when in few months, one is able to avoid the minor complications turn into more complicated problems. Remember, save this guide and always refer to it to learn how to perform a power cycle on your gateway whenever there is a connectivity issue.
